Privacy Policy
Last Updated: July 21, 2026
Mile High Research Supply (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Who We Are
Our website address is: https://milehighresearchsupply.com
What Information Do We Collect?
When you register on our site, place an order, or subscribe to our newsletter, you may be asked to enter your name, email address, mailing/billing address, phone number, or payment information. You may also browse our site anonymously, but our Terms and Conditions and this Privacy Policy still apply.
We may also automatically collect technical data such as your IP address, browser type, and device information through cookies and similar technologies.
What Do We Use Your Information For?
We use the information we collect in the following ways:
- To process and fulfill your orders/transactions
- To send order confirmations, shipping updates, and customer service communications
- To improve your experience on our website
- To send periodic emails with information and updates related to your orders (you can unsubscribe at any time via the link in each email)
- To understand visitor demographics and improve our site
- To alert you to important updates, special offers, or new products (optional, with your consent)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Research Use Disclaimer
All products sold by Mile High Research Supply are strictly for research use only and are not for human consumption. By using our site or making a purchase, you confirm you are at least 21 years of age and agree to use our products in accordance with all applicable laws and regulations.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information.
- All sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and encrypted.
- Transactions are processed through secure third-party payment gateways. Once a transaction is complete, your private payment information is not stored on our servers.
- We use secure servers and regularly review our security practices.
Do We Use Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and to understand your preferences for future visits.
Embedded Content and Third-Party Services
Articles or pages on our site may include embedded content (e.g., videos or images). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, and monitor your interaction with that embedded content.
Who We Share Your Data With
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How Long We Retain Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order-related records are typically kept for accounting and legal compliance purposes.
What Rights You Have Over Your Data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To make such a request, contact us at [email protected].
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect any information from anyone under 21 years of age. Our website, products, and services are all directed to people who are at least 21 years old.
Your Consent
By using our site, you consent to our privacy policy and certify you are at least 21 years of age.
Changes to Our Privacy Policy
If we decide to change our Privacy Policy, we will post those changes on this page and update the “Last Updated” date.
Contacting Us
If you have any questions regarding this Privacy Policy, please contact us at [email protected].